Customer Help

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

How long does it take for me to receive my order?

We use USPS Priority which can take anywhere between 2-4 business days.

How do I create an account?

Click here and you can sign up with your email or with a social media account.

How do I change my shipping address?

If you’re in the checkout page there will be a field to enter/change your shipping address. If you already placed the order — don’t panic. Just give us a call at 833.936.8486

How do I track the status of my order?

Once your order ships you’ll receive an email containing your tracking number or you can view the status from that orders’ page.

Will you keep my credit card information on file?

In the checkout screen there is a check-box asking if you’d like to save the card or not. We store all of your information securely with SSL.

Do you charge sales tax?

Yes

Do you ship to my country?

We currently can only ship to the United States of America.

Will my items come in one package?

Depending on what you ordered they should come in one package. But sometimes you’ll receive two.

If you need to swap an item

Returns and Exchanges

What is your returns policy?

We stand behind the products we sell. You can easily submit a return by filling out the form on the Contact Us page or use our FaceBook Messenger live chat.

I received the wrong item

Oh no! Let us know by giving us a call at 833.936.8486 or use our FaceBook Messenger live chat.

My order arrived damaged

We will replace it immediately. Let us know by giving us a call at 833.936.8486 or use our FaceBook Messenger live chat.

Where should I mail my authorized return?

We’ll supply you with a shipping label and the carrier will handle it from there.

How do I receive customer support?

By giving us a call at 833.936.8486 or use our FaceBook Messenger live chat.

What do I do if I entered an incorrect shipping address?

Don’t worry. Just let us know by giving us a call at 833.936.8486 or use our FaceBook Messenger live chat.​